Shipping policy

Shipping Policy
Thank you for shopping with VishCart. We are committed to delivering your orders as quickly and safely as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.
1. Order Processing
All orders are processed within 3 Days after payment has been successfully received.
Orders are processed only on business days (Monday to Friday), excluding weekends and public holidays.
If we experience a high volume of orders or unforeseen circumstances, processing times may be extended. In such cases, we will notify you via email or phone.
2. Shipping Methods
We work with trusted courier and logistics partners to ensure timely and secure delivery.
Available shipping methods may include:
Standard Shipping
Express Shipping (if available)
Cash on Delivery (COD), where applicable
The shipping options available for your location will be displayed during checkout.
3. Delivery Timeframes
Estimated delivery times are:
Metro Cities: 3-4 BUSINESS DAYS
Other Cities and Towns: 5-6 BUSINESS DAYS
Remote Areas: 7-8 BUSINESS DAYS
Please note that these are estimated delivery times and are not guaranteed.
Delivery may take longer during festivals, holidays, severe weather, courier disruptions, or other events beyond our control.
4. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email and/or SMS containing:
Your tracking number
Courier partner details
Tracking link (where available)
You can use the tracking information to monitor your shipment until it is delivered.
6. Delivery Issues and Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to:
Weather conditions
Public holidays
Natural disasters
Courier operational issues
Government restrictions
Incorrect or incomplete shipping information provided by the customer
If your order has not arrived within the expected delivery timeframe, please contact us at vishcartofficial@gmail.com, and we will assist you in tracking your shipment.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply if the order needs to be re-shipped after being returned to us.
Please contact us immediately if you need to update your shipping address after placing an order. We can only make changes before your order has been dispatched.
8. Failed Delivery Attempts
If delivery cannot be completed after multiple attempts by the courier, the package may be returned to us.
In such cases, we will contact you to arrange re-delivery. Additional shipping charges may apply.
9. Damaged or Missing Packages
If your package arrives damaged, appears tampered with, or is missing items, please notify us within 24 Hours of delivery.
To help us resolve the issue quickly, please provide:
Your order number
Photos of the package and damaged item(s)
A brief description of the issue
We will investigate the matter and work toward an appropriate resolution.
10. International Shipping
At this time, VishCart ships only within India. We do not currently offer international shipping.
11. Order Status
You can check the status of your order using the tracking information provided after shipment. If you require assistance, please contact our customer support team.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Store Name: VishCart
Email: vishcartofficial@gmail.com
We are always happy to assist you with your order.